z62 Privacy Policy
This policy explains how we handle the personal information you provide at z62, and why we protect it.
Introduction — About This Policy
Last updated: 29 October 2026
z62 is a secure and trustworthy online gaming platform designed for Myanmar players. We value players' personal information and treat its protection as a core responsibility of our service.
This Privacy Policy ("Policy") applies whenever you use the z62.mom website, open an account, or use our services. By reading this policy, you are considered to have agreed to the data collection and usage practices described here.
In this policy, "we", "z62", and "platform" refer to z62.mom. "You" and "player" refer to anyone who uses the platform.
Types of Information Collected
1 Information You Provide Directly
When you open an account at z62, request a service, or contact customer support, you may provide us with the following information —
- Name, date of birth (for 21+ age verification)
- Email address and contact details
- Financial information — payment methods (KBZPay, Wave Money, AYA Pay, bank transfer)
- A copy of your National ID or passport required for KYC (Know Your Customer) verification
- Messages and communication records sent through customer service channels
2 Automatically collected information
When you use the platform, we automatically collect the following technical information—
- IP address and computer / mobile device specifications
- Browser type and operating system
- Game history — games played, bets placed, results
- Website usage patterns — pages visited, clicks, time spent
- Session cookies and advertising tracking cookies
3 Information received from third parties
We may receive necessary personal information from payment platforms (KBZPay, Wave Money, AYA Pay), players who arrive through referrals, and fraud prevention services.
How is your information used
z62 uses the personal information we receive from you only for the following purposes—
1 Account management
Your personal information is essential for opening and verifying your account, processing payments, and handling withdrawals. We use this information to operate your player account and ensure financial transfers are completed smoothly.
2 Verification and security
We carry out KYC checks to confirm you are aged 21+, to prevent money laundering and fraud, and to guarantee account security. These checks protect the financial safety of players in Myanmar.
3 Customer service
Communication records are referenced to resolve your questions and issues through our 24/7 Myanmar-language Live Chat and email support.
4 Platform improvement
Website usage data is analysed to improve the platform's performance, efficiency, and player experience.
5 Promotional updates
With your consent, we can send you updates about our bonuses, promotions, and new services. You can opt out of these updates at any time by contacting customer service.
Cookies and technical tools
1 What are cookies
Cookies are small text files stored in your browser. They help our website run more efficiently and improve your experience.
2 Types of cookies we use
- Essential cookies: These cookies are required for the website to function correctly. They cover login session maintenance and security checks.
- Performance cookies: These collect information about how the website is used and help us improve our service.
- Functional cookies: These remember your chosen language and settings.
3 Managing cookies
You can disable cookies through your browser settings. However, if essential cookies are disabled, some features of the website may not work correctly.
Third parties and data sharing
It is z62's firm policy never to sell your personal information to advertisers or data brokers. We share data with third parties only in cases that meet the following conditions—
1 Service providers
Service providers that process payments, such as KBZPay, Wave Money, and AYA Pay, receive only the information needed to complete financial transfers. These companies may use the data we share solely for the purpose we instruct.
2 Legal requests
We may disclose your information as required by law in response to a court order, legal claim, or request from anti-money laundering authorities. Outside of such mandatory disclosures, we will not disclose your information under any circumstances.
3 Business Mergers
In the event of a merger, acquisition, or ownership transfer, the z62 platform may transfer player data to the relevant party to ensure continuity of operations. Should this occur, we will notify players in advance.
Data Security Measures
We apply technical and organisational security measures to protect your personal information—
1 SSL Encryption
Our website uses SSL (Secure Socket Layer) encryption technology to protect all data transfers between your browser and our servers. This prevents third parties from intercepting your data.
2 Payment Encryption
Payments and bank transfers made via KBZPay, Wave Money, and AYA Pay are protected with encryption that meets financial security standards. We do not store full card numbers or bank account PINs on our servers.
3 Access Controls
Access to player data is granted only to staff members who require it. All data access is logged and reviewed regularly.
4 Data Retention
We retain your data for the duration of your account and for as long as necessary to meet legal obligations. Data that is no longer required by law will be deleted after your account has been closed for a sufficient period.
Player Rights
Every player with an account at z62 has the following rights regarding their personal information—
1 Right to Access
You may request to view the personal information we hold about you. Submit your request to customer support and we will respond promptly.
2 Right to Correction
If your personal information is incorrect, you may request a correction. We will make the correction within a reasonable time after receiving your request.
3 Right to Deletion
You may request deletion of your personal information provided it does not conflict with legal obligations. Data we are required to keep for legal purposes, such as financial records, will be deleted once that retention period ends.
4 Right to Restriction
You may request that we restrict the processing of your data — for example, you may request a temporary restriction while the accuracy of the data is being verified.
5 Right to Complain
If you wish to raise a complaint about how we handle your personal information, you may contact us at [email protected]. We will review and address every complaint seriously.
Age Restrictions and Specific Limitations
The z62 platform is open only to players aged 21 and above (21+). Minors or anyone under the age of 21 are not permitted to participate.
We do not knowingly collect personal information from individuals under 21. If we become aware that a person under 21 has an account, we will immediately delete that account and all associated data.
If you believe someone under 21 is accessing the platform, you may report it to us at [email protected].
Changes to This Policy
z62 may update this privacy policy at any time where necessary. Any changes will be indicated on the website and the "Last Updated" date at the top of the policy will be revised accordingly.
We will endeavour to notify players in our communication records in advance of any significant policy changes. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
Contact Us
If you have any questions, requests, or concerns about this z62 Privacy Policy, you can reach us through our 24/7 customer support—
- Email: [email protected]
- Live Chat: 24/7 Myanmar-language Live Chat support on the website
We are committed to responding to players' privacy-related requests and inquiries as quickly as possible.